Privacy policy
Privacy policy (personal information protection policy)
We, ArPlus Corporation will promote the protection of personal information with the following personal information protection policy established, mechanism for personal information protection built, and employees aware of the importance of personal information protection.
When acquiring and managing personal information, we will respect the will of the customer and handle it in accordance with the opinions and complaints of the customer.
By using our website, you are deemed to have agreed to this policy.
Acquisition of personal information
We may obtain the following information through our website and sales activities.
Personal information
Personal information refers to “information that can identify a living individual” as defined in Article 2 of the Personal Information Protection Law.
(Example: Name, date of birth, address, telephone number, email address, company name, department, job title, occupation, photo of the person, etc.)
We may collect this personal information from the contents entered in the mail form on our website or from the business card received at the exhibition.
In addition, if customer shares personal information of third party with us, we will consider that the customer has the authority and permission of use in accordance with our personal information protection policy.
Online behavior data
Online behavior data refers to behavior history such as which page of the website you have visited and how long you have stayed.
Data acquisition is limited to the use of our website, and we are not aware of any actions after the end of use.
In addition, online behavioral data does not include personally identifiable data such as names and email addresses.
Cookies are used to obtain data. Cookie is a mechanism to temporarily save the usage status of the website that is installed as standard in the browser.
You can refuse the acquisition of behavior data by stopping the cookie. Please refer to the help of your browser for how to stop.
Purpose of use of personal information
Personal information acquired by our company will be used for the following purposes. Personal information will not be used beyond the scope of the purpose.
Responding to inquiries
We will use personal information such as name and contact information when responding to inquiries received via the email form and sending materials.
Providing information to customers
We will use the personal information we have acquired to introduce and propose our services that we believe will be of interest to our customers.
In addition, we may use behavioral data on our website to make proposals tailored to the needs of individual customers.
We will use e-mail or mail to send materials for notification. These notices may be suspended at any time upon your request.
Improvement of services provided and website
We will use the content of inquiries and behavior data in the email form to improve the services we provide and the websites that introduce them.
We will continue to make improvements to convey to our customers services that meet their concerns and interests in an easy-to-understand manner.
Management of personal information
We maintain the security system, maintain the management system, and thoroughly educate employees in order to keep customer’s personal information accurate and up-to-date and prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information. We will take necessary measures such as, implement security measures, and strictly manage personal information.
Prohibition of disclosure and provision of personal information to third parties
We will properly manage the personal information entrusted to us by our customers, and will not disclose personal information to third parties except in the following cases.
- With your consent
- When it is necessary to disclose in accordance with the law
- When disclosing to company outsourced by us within the scope of the purpose of use
Outsourcing
The acquired personal information may be provided to companies that are familiar with information protection and security in order to process and analyze it according to the purpose of use.
(Example: Manage behavior data on websites with Google Analytics, a service provided by Google, etc.)
Even when such outsourcing is carried out, we will comply with our personal information protection policy and take appropriate measures.
Request for information disclosure / correction / suspension / deletion
We respect the customer’s recognition of personal information and privacy, and accept applications for disclosure, correction, suspension of use, and deletion of information at the request of the customer.
When making an application, or if you have any opinions about our personal information protection policy, please contact us from our window (listed at the bottom of the page).
For online behavior data, you can refuse to acquire the data by stopping the cookie of your browser.
Please refer to the help of your browser for how to stop cookies.
About deleting information
In response to an application for information deletion, we will delete the data to the extent reasonably and possible.
In some cases, it may be difficult to delete behavior data on websites that cannot be personally identified. Please note.
(Example: Access log of website managed by Google Analytics)
Cases where the application cannot be accepted
If any of the following applies, we may decline the application for disclosure, correction, suspension of use, or deletion of customer information.
- When the applicant cannot be confirmed as the person himself / herself
- In the case of application by an agent, if it cannot be confirmed that there is a legitimate agent right entrusted by the person
- When there is an objective and rational reason to suspect a false application or fraud
- When there is a risk of violating laws and regulations or interfering with the public affairs of public institutions by responding to the application
Security measures for personal information
We take all possible security measures to ensure the accuracy and safety of personal information, but we cannot guarantee 100% security against unauthorized intrusion and cracking.
Customers recognize that sharing personal information involves certain risks.
If you have any opinions or suggestions regarding our personal information management, please contact us from our window (listed at the bottom of the page).
Compliance and review of laws and norms
We will comply with Japanese laws and regulations applicable to personal information we hold and other norms, review the contents of this policy as appropriate, and strive to improve it.
Contact Us
For inquiries regarding our handling of personal information, please contact the following.
ArPlus Corporation
7130-1 Nishiminowa, Ina City, Nagano Prefecture 399-4501
E-Mail:info@arplus.co.jp
TEL:81-0265-71-7172
Please feel free to contact us for any questions, request for quotation, repair or after-sales support.